Milligan Realty

Vendor Notice — New Systems Rollout

A single, digital path from invoice to payment.

Milligan Realty is moving vendor management and invoice processing onto two connected Yardi systems: VendorCafe, your online vendor profile and payment tracker, and SmartAP, the engine that reads and routes every invoice you send us. This page walks through what's changing and exactly what you need to do.

Platform
Yardi Voyager 8
Payment methods
Check & EFT
Rollout status
[fill in effective date]

How an Invoice Moves Through the Process

  1. 1

    You submit

    Send your invoice by email or upload it directly in VendorCafe.

  2. 2

    SmartAP reads it

    The invoice is captured automatically and entered into Voyager, no manual re-keying.

  3. 3

    Reviewed & approved

    Milligan Realty staff route the invoice for approval against your work order or PO.

  4. 4

    You get paid

    Payment is issued by check or EFT, and status updates in your VendorCafe profile.

The Two Systems

VendorCafe — Your Portal

A single online account where you manage your business relationship with Milligan Realty — no more emailing the office to ask "where's my invoice?"

  • Update your company profile and documents (W-9, certificate of insurance) anytime
  • Track every invoice — pending, approved, paid, or rejected — in real time
  • Upload invoices directly instead of relying only on email
  • Message our team through the portal and keep a written record
  • Available on web, and as a mobile app for iOS and Android

SmartAP — Behind the Scenes

Yardi's automated invoice-processing engine. It's the reason your invoice moves faster once it reaches us — you won't log into it directly, but it's what powers the status updates you see in VendorCafe.

  • Reads invoices submitted by email and enters them into Voyager automatically
  • Cuts down on lost, duplicate, or misfiled invoices
  • Feeds directly into approval workflows, so nothing sits in an inbox
  • Keeps a permanent digital record of every invoice you've ever sent

Submitting an Invoice

A — Email it to SmartAP

Send your invoice as a PDF attachment directly to our dedicated intake address. One invoice per PDF works best for fast processing.

milligan@smartap.yardi.com

B — Upload in VendorCafe

Log into your VendorCafe account and upload the invoice directly to your profile. It lands in the same review queue as email submissions.

C — Track the Status

Check VendorCafe anytime to see whether an invoice is pending, approved, rejected, or paid, and how you'll be paid.

Keep your compliance documents current

Expired insurance or missing W-9s are the most common reason invoices get held up. Update your certificate of insurance and tax documents in VendorCafe before they expire to avoid payment delays.

FAQ

Milligan Realty

48 Wall Street, 2nd Floor
Norwalk, CT 06850

[placeholder — confirm whether vendor correspondence should go to a different address]

Vendor support

[fill in support email / phone]

This page is provided to help vendors transition to VendorCafe and SmartAP. Details are subject to update — check back or contact us with questions.